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Date: April 29, 2024 Mon

Time: 9:01 pm

Results for elder financial exploitation

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Author: San Francisco. Office of the Controller. City Services Auditor

Title: Human Services Agency: Adult Protective Services Staffing Analysis

Summary: Purpose of the Report This report documents the Controller's Office analysis and findings from a staffing analysis of Adult Protective Services. Job shadows, a peer survey, and an analysis of case data highlight the key drivers of case complexity and inform business decisions around unit organization and caseload management. Background & Methodology Every year, the City and County of San Francisco's Adult Protective Services (APS) unit receives thousands of reports regarding allegations of abuse or self-neglect of elderly adults or adults with disabilities. These allegations of abuse or self-neglect result in over 5,000 cases per year that are addressed by APS, with the majority of these cases involving inperson investigation by APS social workers. APS leadership perceived that cases have grown more difficult and resource-intensive to resolve. APS requested that the Controller's Office perform a staffing analysis to inform business decisions around the use of specialized units and caseload management, as well as to add to the organization's understanding of the resources required to serve high-intensity cases. The Controller's Office conducted two interviews, two job shadows, a survey and a focus group of social workers, a peer survey of 74 APS programs across the country, and an in-depth analysis of case-level data.

Details: San Francisco: Office of the Controller, 2017. 67p.

Source: Internet Resource: Accessed September 23, 2017 at: http://sfcontroller.org/sites/default/files/Documents/Auditing/APS%20Staffing%20Analysis%20Final%20Report%205-18-17.pdf

Year: 2017

Country: United States

URL: http://sfcontroller.org/sites/default/files/Documents/Auditing/APS%20Staffing%20Analysis%20Final%20Report%205-18-17.pdf

Shelf Number: 147431

Keywords:
Elder Abuse
Elder Financial Exploitation
Elderly Victims